Free Reader Attendance Policy & Supports Provided
Free Readers are expected to attend their weekly sessions consistently and on time. We understand situations arise, but we ask for 24 hours’ notice, or as soon as reasonably possible, if a student is unable to attend a session, so that we can let their mentor(s) know with reasonable notice.
Free Reads is here to support all of our Free Readers and families, and we offer a 10-minute grace period for families (for tech or communication issues). Repeated absences, no-shows, or lateness may result in a mentee being asked to leave the program (see below for details).
Ways Free Reads Supports Free Reades Attendance:
Program Coordinator sends a reminder email the evening before or morning of your child’s session.
An automatic text message reminder is sent 15-30 minutes before each session
What happens if your child is not logged in on time?
If your child isn’t on after 10 minutes, Free Reads will call with a reminder, and if not answered, a voicemail will be left. A follow-up text message/email will also be sent.
After the grace period is over, the Program Coordinator will let the mentor know that your child won’t be logging in and will follow up with you after the session.
What happens if your child is absent or arrives late after 3 sessions?
Program Coordinator will contact you to discuss whether or not Free Reads is still a good fit for your child.
Your Program Coordinator will troubleshoot by ensuring you have each other’s accurate contact information, and offer ways to best support you and your family.
At this time your Program Coordinator will also confirm the commitment to future attendance for your child.
Please note: If your Program Coordinator continues to reach out without success and your child continues to be absent for their Free Reads sessions, it’s likely that Free Reads will have to remove your child from the program. Final decisions regarding the outcome of inconsistent attendance are at the discretion of Free Reads.
We know this has been a very difficult year, and Free Reads is committed to supporting our Free Readers and their families. Please reach out to your Program Coordinator or info@freereadsmentoring.org with any questions or concerns you may have, or if you’d like to update the # where reminder texts are sent.